Thinking about doing something new this quarter. 💥 A live post-earnings convo w/ our Head of IR, @emcross23 and one of our execs on X Spaces. We’ll focus on our second quarter results and how product innovation and go-to-market investment is accelerating across Block. You in?
@BlockIR @emcross23 Outside of $XYZ bulls, many in the broader investing public think Block “missed estimates” due to revenue recognition quirks — when in reality, you crushed it. How do you change that perception? Is there any way to fix it?
@BlockIR @emcross23 Many sell-side fintech analysts who cover $XYZ once dismissed Bitcoin as a “distraction.” Now those same analysts are being asked to evaluate @protomining — a completely new and unfamiliar field that most of them have little interest in. This is already a difficult area for them
@BlockIR @emcross23 In 2024 Q1 shareholders letter, @jack wrote: "We’ll ... launch our first remittance product later this year" It's been 15 months since he wrote that. Is "remittance product" dead, or is something in the works?
@BlockIR @emcross23 In this quarter’s shareholder letter, @jack wrote “I think the days of not shipping are over” — suggesting that a “no-ship” culture had existed at Square. Frankly, numerous employees on a specific forum have echoed this sentiment. As a shareholder, I’m encouraged by this
@BlockIR @emcross23 Question for @emcross23 — in your chats with institutional investors, where do you see the biggest disconnect between perception and reality of Block, if any?
@BlockIR @emcross23 In the latest shareholder letter, Square mentioned a notable new vertical win –– "We also signed Midwest Vision Partners, a vision care provider with more than 70 locations, that chose Square due to our modern and flexible payment options" That seems like a strategic move beyond
@BlockIR @emcross23 Originating from SFS (Square Financial Services) is a big change that many investors don't fully appreciate. Could you shed some light on the benefits of SFS that an average investor may not appreciate?
@BlockIR @emcross23 Question: can you case study Local Cash for us .. this product seems to have had a crazy lifecycle. It started at @Square and moved to @CashApp but that's only half the story. It's a product that has been in development for maybe 4 or 5 years .. it's had so many missteps and
@BlockIR @emcross23 One of the most promising and interesting long-term bets for Block seems to be the Local strategy. Specifically, connecting Cash App consumers with Square merchants. Can you speak about a rough timeline for a broader roll-out of this outside of Portland. Furthermore, any
@BlockIR @emcross23 At an investor conference a few years back, @jack acknowledged the power of the ecosystem of ecosystem approach that's been taken by some Chinese tech companies (most notably Tencent). Can you speak about if Block has a broader ambition to develop such an ecosystem? The US does
@BlockIR @emcross23 @jack has said that Bitcoin fixes international expansion by moving as fast as internet protocols do. I believe this message is clear and really interesting. However, the investor community is missing the "roadmap" for this development to come to fruition. Can you share any
@BlockIR @emcross23 1) How does Square compare head to head with Toast? When does it win vs lose? 2) Seems to be taking a while to realize the dual ecosystem vision (both sides of the counter)? What concrete synergies are expected in the next 12 mons?
@BlockIR @emcross23 Question: what is the strategy to be more scrappy like your competitors .. they go for all the low hanging fruit and really focus on the current quarter. $XYZ in 2023 and 2024 was too focused on long dated innovation. Quick wins build momentum, increase brand value, and bring in
@BlockIR @emcross23 What is the strategy to get Goose in the hands of millions? What will be its main differentiator? Will there be a Goose Cloud that makes it easy for newbies to not to need an API key but still easily use it? Are you thinking of spinning it out as its iwn entity like Waymo so that
@BlockIR @emcross23 Why is Tidal part of Block?
@BlockIR @emcross23 GP growth & margin expansion is great. but overall revenue growth is quite weak (minus btc buy/sell) for a company offensive on growth, which imo is why the market isn't very bullish on xyz. what kind of revenue growth do you plan for in the near, medium, & long term? what's the
@BlockIR @emcross23 Question: is Jack recruiting enough top AI talent to win this war? What is the recruitment strategy?
@BlockIR @owenbjennings @emcross23 Curious about the product roadmap for Cash App spending tools. For example, I use paycheck deposit and Bitcoin auto-invest regularly, but I don’t spend much since most boosts aren’t that relevant. Can you share how you’re thinking about expanding or personalizing these features
@BlockIR @emcross23 Might not be a relevant question but any updates or plans to change the investing platform for Cash App?
@BlockIR @emcross23 Question: does $XYZ have a global strategy for consumer apps, particularly the global south? Will this be revealed on investor day?
@BlockIR @emcross23 A lot of people don’t want to hold the underlying coin and transact with it due to tax reasons or the L1 doesn’t settle in a fast manner. Would @blocks be open to creating a Lightning L2 Bitcoin Stablecoin? Think it has the potential of dominating the Stablecoin space and promote
@BlockIR @emcross23 Will you guys launch a cash app subscription model! Offering tidal and better interest rates plus other features? Also I think doing the onboarding for businesses will be a huge benefit, and helping set up their online ordering. Do you think this can be a feature? Will there
@BlockIR @emcross23 The market doesn’t like the focus on Borrow. Is the company aiming to move away and focus instead on accelerating Square and Proto businesses? Also when will Cash App MAUs grow again?
@BlockIR @emcross23 When will cash app bitcoin backed loans be made available to individuals? I think this is an area where Block has logical synergies with the loan portfolio algorithms and bitcoin infrastructure
@BlockIR @emcross23 Question: a lot of issues at Block were caused by managers according to Blind. Often senior managers would take the wind out of sales of productive junior managers. How has the culture changed in 2025? Is the company truly moving to racing team culture? Has ESG been completely
@BlockIR @emcross23 @CashApp is primarily for heartland Americans .. but does management also consider it an app for everyone? Even billionaires? Is management happy to let the coastal elites just use Venmo or is it also trying to capture richer Americas? If so, then what initiatives has
@BlockIR @emcross23 Question: what were the issues that delayed the 'ecosystem of ecosystems' work? The commerce super platform is ridiculously important and I believe urgency is there which means it failed due to mistakes. What processes have been put in place to eliminate these types of mistakes
@BlockIR @emcross23 Question: why the secrecy? Why the lack of communication? Successful companies engage, they are proud to tell the story. Screaming your successes from the rooftops not only gets the message out to external parties but strengthens the message internally. Communication motivates
@BlockIR @emcross23 YES
@BlockIR @emcross23 Explain why Borrow isn’t just risky. How can you show it will be reliable through a recession. What kind of metrics can you provide to build trust
@BlockIR @emcross23 Q1: FCF took a hit in Q2. Is this just a consequence of loan originations coming from your Square Financial Services? Q2: Plans to buy more Bitcoin? Q3: Any news about the lightning ⚡️network, and the kinds of speeds merchants and buyers can expect when transacting in Bitcoin?
@BlockIR @emcross23 Super question: does Block have what it takes to win? Is management narrow focussed and rigid thinkers or are they looking at everything .. NO STONE UNTURNED 🟦 Product Velocity Excellence 🟦 Design Excellence 🟦 Network Building Excellence 🟦 Partnership Excellence
@BlockIR @emcross23 Can you enable recording for the spaces to listen in after? I won’t be able to make it due to timezone diff 🙏
@BlockIR @emcross23 As well as having no publicly available ecosystem chart... There is no social media presence on Instagram and TikTok for @blocks or @protomining & limited cross linking for @Square and @CashApp This comes across like there is no integration between parts of the ecosystem
@BlockIR @emcross23 How has Block’s transition to a functional management structure, with centralized leadership for sales, product, and engineering, improved operational efficiency and cross-platform innovation, and what early outcomes or challenges have emerged from this reorganization.
@BlockIR @emcross23 Excellent idea! Question: Can you update investors on cash app local and what we should expect there over the next 12-24 months?
