Published: September 17, 2025
34
10
90

Your feedback has been heard 🤝

Image in tweet by ROG North America

Please reach out to us here for more assistance ❤️

Image in tweet by ROG North America

@ASUS_ROGNA Yes this is paramount Asus to your reputation and our investment.I like your brand and been enjoying your laptops but its suspicious how many horror reports from users whose machines have let them down. Pls do good on your brand and us soon regarding the interruption issues. Thx.

@ASUS_ROGNA The issue has existed for years, and there have been many complaints, yet you're only bothering to look into it after a random person online did all the work for you investigating the issue on a low level, good job asus.

@ASUS_ROGNA Can I have one please ?

@ASUS_ROGNA While that thread talked about TUF/ROG laptops with optimus, is there any chance the same firmware bugs exist in and affect desktop mobos like TUF GAMING B550-Plus (WI-FI) with gpu-less zen3 chips & discrete graphics? The stuttering on this fellow has been there since the start.

@ASUS_ROGNA I have a new G615LR, and I have been experiencing these weird interruptions. The most recent was this morning while it was installing a Windows Microsoft Defender update. Some, but not all open windows, completely froze, not even responding to mouse clicks for about 1 minute.

@ASUS_ROGNA "feedback heard" == "seen". provide fix or gtfo.

@ASUS_ROGNA My laptop's discreet GPU sometimes turns off after stand by when connected to an external display. Need to unplug the Type-C to display port cable and plug it again

@ASUS_ROGNA Yes! I've experienced this with my G14. The video would briefly pause a fraction of a second between every 1 and 2 seconds.

@ASUS_ROGNA at least the reports not being dmca'd is a good news

@ASUS_ROGNA "Some" How about most if not all ROG Laptops. I have had this issue for years and now I get to know why.

@ASUS_ROGNA Fix stuttering on Strix g18 please

@ASUS_ROGNA which models, I have a ROG

@ASUS_ROGNA Pretty sure they just fix it on newer models. People who has 2021 to 2024 are pretty much abandoned.

@ASUS_ROGNA Thanks @ASUS . It's a challenging issue, but we all hope the brand would consider provide maintenance and longer support for those previous models, as when the technology advances, things get complicated, and problems can always arise.

@ASUS_ROGNA I'm one of the victims. An investigation is fine, but compensation is what's actually fair.

@ASUS_ROGNA My rog laptops(2 of them) have been shit since July. It's causing loss of work/productivity

@ASUS_ROGNA Similar issues with ROG Flow x13 (2021)

@ASUS_ROGNA Asus, I've had a strix scar 15 from 2022 for roughly 3 years now. This year the keyboard has started to sutter where it will type the same letter twice despite pressing it once. I.e. the letter A will be typed twice. your customer support dismissed my issues and blamed me.

@ASUS_ROGNA try selling prebuilts that are well-ventilated, don't run at 85C with no tabs open or games running, and don't use the cheapest possible parts to achieve the advertised specs. just food for thought

@ASUS_ROGNA I've had stuttering issues ever since I bought mine. 2 years now. I use visual studio with resharper and man does loading a project come to a crawl. I'm maxed out at 40gb mem and 2tb ssd drive. It made it better, but significant system interrupts. See them in task manager.

@ASUS_ROGNA Roll back bios to pre 6/30/2025 release until a fix is implemented

@ASUS_ROGNA So my old Strix from 2021 will get update and fix? When?

@ASUS_ROGNA Well i'm glad I saw this I almost bought one

@ASUS_ROGNA It's not just laptops. Also on motherboards for desktops. Please fix all of your relevant product sold in the last 4 years!

@ASUS_ROGNA @UL_Benchmarks you got an opportunity here. This stuttering issue with ROG laptops was not noticed in reviews. How about adding latency tests and reports in PCMark 10 suite?

@ASUS_ROGNA ive been having this issue on my ROG Zephyrus G14 (2025, GA403WR)... would like to see some updates on this!

Share this thread

Read on Twitter

View original thread

Navigate thread

1/28