We're aware many users are currently unable to access Coinbase due to an AWS outage. Our team is working on the issue and we'll provide updates here. All funds are safe.
Update: we're seeing early signs of recovery, with some users being able to access and use Coinbase services now. Our team is still working on this issue with top priority. We will continue to provide updates as the situation changes.
Update 2: Coinbase services are continuing to recover. Users should be able to use most services on Coinbase now. Meanwhile, some older asset transfer requests are still pending, which we are investigating. We're continuing to work on the issue and will provide further updates
Update 3: We are currently experiencing scaling issues due to the AWS outage, which may cause some users to encounter difficulties using Coinbase. Our team is actively working to resolve this issue as a top priority. Thank you for your patience.
Update 4: We’re currently experiencing issues with our support channels. Some chats and calls may disconnect. Our team is actively working to resolve this ASAP. While we resolve this, helpful resources are available at http://help.coinbase.com. Thanks for your patience.
Update 5: We're aware that customers are unable to use many core functions of Coinbase, such as Trading and Transfers due to ongoing issues with AWS. We will continue to investigate and provide updates here.
Update 6: We continue to see recovery on our services due to today's AWS outage. We do expect some continued instability for portions of the Coinbase platform and will provide updates as they become available.
Update 7: Coinbase systems have recovered after today's AWS outage. While we do not expect any more instability, we will continue to monitor the situation.
@CoinbaseSupport I did a swap 7 hours ago and it still says pending?
@ShannonPar60475 Hi Shannon! Thanks for reaching out. Sorry about your pending swap. Please DM us with more details such as screenshots, so we can take a look at it. ^NP
@CoinbaseSupport @CoinbaseSupport why does it still say I cannot transfer funds currently if the system has been recovered?
@Tonekap0ne13 Hi there! Thanks for reaching out. Sorry to hear you're still facing the issue. Please try few troubleshooting steps through https://help.coinbase.com/en/c... If the issue persists, please DM us with screenshots of the error message you're seeing, so we can investigate further and assist
@CoinbaseSupport hey @CoinbaseSupport , do you aware about $COBIE token that ware created from your affiliate account? Is it hacked or it’s by @coinbase team? 0x02C4347ECE55Fe108c9A29e96221615f13070791 this.
@Thememecoinking Hi @Thememecoinking! Thank you for reaching out to us! Could you please send us a screenshot of the post you saw from the affiliate account via DM? Additionally, we’d like to inform you that $COBIE is not supported on Coinbase. ^SM https://x.com/messages/compose...
@CoinbaseSupport I cant even sign in my account still saying sign in unavailable ,
@Yogyyogy786 Hi @Yogyyogy786! We’re sorry to hear about the issues you’re facing with your account. Please send us a DM with more details, so we can investigate this further. For additional guidance on login issues, you can refer to this help article: https://help.coinbase.com/en/c... We truly
@CoinbaseSupport Recover just to restrict my account and delay me further 😔
@ArturoParr28111 Hi @ArturoParr28111! We’re sorry to hear about the issues you’re facing with your account. Please send us a DM with more details, so we can investigate this further. For additional guidance on login issues, you can refer to this help article: https://help.coinbase.com/en/c... We https://x.com/messages/compose...
@CoinbaseSupport Not to decentralized I guess
@CoinbaseSupport Still can’t sign in… I have CB one, CB Amex… no access to my acct all day.
@CoinbaseSupport Did you expect this instability? Implying that you considered not monitoring the situation? This is a massive failure
@CoinbaseSupport Finally👍 made me miss out on an extra £1500 profit.
@CoinbaseSupport May I have a free Bitcoin as compensation?
@CoinbaseSupport Have your users recovered their losses.
@CoinbaseSupport I still can’t buy or sell
