Below is how the Arattai app design looks now. We offer a tab e2ee (for end to end encrypted) and any user can set that as the default for all personal chats. We will have end to end for group chats (up to some group size limit) later. Now your feedback needed on: (Option 1)
@svembu Are you “cloud based chats” actually incompatible with e2ee? Why not store them encrypted in the cloud?
@wordsandforms They are stored encrypted in the cloud but the key used is what matters. When the key is device specific (as in the end to end encrypted chat), then if you don't have the device or change the device, you lose the chats.
@svembu The average user will not care about all the available options. A vast majority will not even know/understand what e2e encryption means. They will however appreciate as frictionless an user experience as possible. Dont make them jump through hoops. Decide for them.
@svembu Sridhar ji, which option does the dominant messaging app offer?
@svembu Why not make e2e default ( not a choice) ? How many ppl do you understand encrypting?
@svembu e2e doesnt mean the data needs to be stored on device only. Chats can be encrypted ans backed up to cloud (a feature). Just like WhatsApp does it. e2e should not be optional and must be the default. I don’t think there is one disadvantage that non e2e provides that a smart e2e
@svembu Sir, I just want to run a scenario by you, say I join Arattai, and my data is stored on indian servers, does the government of India, whoever is in charge, have access to the data? Or, can it get access to the data through a court order? . Does this not open up the possibility of
@svembu The problem with Arattai is that it entered the game too late. Even if I want to use it, my friends aren’t there, so I end up going back to my old app. There’s no external push or real incentive to switch. If you bring UPI integration and some good cashback offers for 2 years,
@svembu Sir, I wish e2ee is the only and default mode of chats for everyone. The difference between whatsapp and telegram comes from there. If e2ee is the only mode of communication, we can simply say secure by default - no one can read the chats without any asterisk. And that's what
@svembu It's too techie. No one cares for e2ee selection, it should just work.
@svembu make it default sir. everyone should have e2e chats. allow message deletes like Signal. Enable screenshot capture block. include NPCI payments.
@svembu To be fair, it's really great work, but security shouldn't be optional, e2ee should come as the default option, does it put strain on your servers or other resources on enabling e2ee by default?, Genuinely curious. Love the open approach you are doing btw
@svembu E2EE. Don't provide any choices. Keep it simple. When I buy a car, I don't want company to give me a screwdriver in case I want to remove a door. Make encryption default and not user configurable.
@svembu I believe making encryption the standard is a game-changer. It shifts the responsibility of privacy from the user to the platform. This proactive approach builds essential trust and truly protects our digital conversations, making the online world safer for everyone.
@svembu Introduce a visual cue for unread E2E chats — maybe a thin saffron border rather than a bold blue dot (subtle, classy).
@svembu “Arratai is always encrypted, always private” is a powerful tagline. Simplicity sells. It would immediately compete with Signal and Apple Messages on purity of privacy stance. But .., No message recovery from cloud. Device loss = total loss (unless local backup allowed). Users
@svembu Enable voice-to-text in regional accents, not just neutral Hindi. (Arratai could lead here — Indian multilingual speech models). Add high-contrast theme for elderly users. Option to enlarge emoji panel (India loves emoji-heavy texting).
@svembu Please do not expose e2ee etc .. keep it simple. I can't even imagine explaining what that is to my mom or even my wife. 1. Chose the default as non encrypted unless someone from marketing say that will be very poor optics 2. Let those who care, convert the default to be
@svembu Option 1 sounds more user-centric, flexibility builds trust. But long term, a full e2ee default (Option 2) might become the real differentiator for privacy-conscious users.
@svembu It gives flexibility for people who prefer cloud-based chats while still letting privacy-focused users default to e2ee. Over time, once group encryption and backups are smoother, a full system-wide e2ee default would make sense — but for now, this approach feels right.
@svembu make option 2 your base (system-wide e2ee for 1-on-1), but add a per-chat "archive to cloud" toggle for users who need it.
@svembu Offer AI-smart replies with local tone: “Arre wah 👏”, “Haan yaar 👍”, “Bahut accha lagaa ❤️”, instead of generic “Cool”, “Nice”.
@svembu Add a visible Bharat-verified shield logo on E2E chats — maybe saffron outline instead of WhatsApp’s green tick
@svembu We want both options, either you can provide us backup method as cloud in the event of device changes etc and e2ee for local storage in which default setting can be e2ee but users may choose to keep open and use cloud if they want so you can offer both options so user will have
@svembu Option 1 makes more sense as it gives users the freedom to choose privacy or convenience. A system-wide E2EE default could confuse those who rely on cloud sync.
@svembu Give it E2E to users by default. They don't care as long as it works and their experience is uniform.
@svembu Go for OPTION 2 as this will avoid that noise where any random person will wake up and mention it’s not E2EE without knowing all this. So better to go cost effective and cut this noise all at once for all.
@svembu Option 1 feels more user-centric, flexibility builds trust. Let people choose privacy where they need it, and cloud where they want convenience.
@svembu Encryption should be always default and invisible. Just like WhatsApp. Why to enforce technical stuff on the end users.
@svembu I think all 1-1 chats should be encrypted. E2E as an optional feature can be made for group chats. However you will need to have some kind of ticker or notification each time someoneopens a non encrypted group chat that it isn’t secure. Will impact your resources. If you don’t
@svembu Sridhar Sir, Optional privacy is very risky and most won’t know they aren’t using E2EE (like Telegram) It would be a major privacy flaw. And there is no reason for people to “not” encrypt their chats. E2EE should be by default and for all one to one chats.
@svembu The E2EE feature sounds promising. I’d lean toward Option 2—making it the default for all one-to-one chats keeps things simple and secure, especially since most folks might not get the techy stuff.
@svembu Option 1 is better. It gives users a choice, users who want privacy can turn on end-to-end encryption (E2EE), while others who prefer cloud backup can keep it off. That flexibility keeps all types of users happy. Option 2 forces everyone to use E2EE, which may frustrate users who
@svembu I think we are all used to end to end encryption now..so option 2. Security is always a given and not an option!!
@svembu Sir, Telegram uses the first option where only chats you select are E2E encrypted while WhatsApp by default makes all chats E2E encrypted. Your biggest competitor in India is WhatsApp as such it would be good to follow with that and make chats E2E encrypted by default.